7.3. Add a User

Click on path: CLINIC > Add a User

Add a new user to this clinic. You can create a new user or assign a user you know is already in the system.

7.3.1. Create New User

* First Name

Required field. Enter the user's first name. Up to 50 characters are allowed. 

* Last Name

Required field. Enter the user's last name. Up to 50 characters are allowed. 

* Username

Required field. Enter a username for this user. Up to 50 characters are allowed.

Phone Number

Enter the phone number according to the following format. You may use spaces, periods, plus signs, parentheses and dashes.

Format: 1 nnn nnn nnnn (1 – area code – number)

Cell phone number

Enter the cell phone number. You may use spaces, periods (full stops), plus signs and dashes.

* Email

Required field. Enter the email address for this user. Up to 256 characters are allowed. You may use "@" and "." along with letters and numbers. This e-mail address is used by SMARTVIEW™ to send the login information to the user. Users should pay special attention and verify the accuracy of the email address.

* Role

Required field. You may select more than one role for a user in this clinic.

Clinic administrator: This person performs all administrative tasks for the clinic in the SMARTVIEW™. A clinic may have more than one administrator. The administrator may also be a physician.

Physician with write privileges: This physician will have access to all patient information within the clinic, will be able to schedule and complete remote follow ups, and add additional users to the system. There is currently no role that allows for a physician to have read only access.

Assistant: This person may be a nurse, technician, allied healthcare professional or other similar professional. This role will have access to all patient information within the clinic, will be able to schedule and complete remote follow ups, and add additional users to the system.

Referral with read only privileges: This physician will only have read only access to view their patients' information. This role will not be able to complete remote follow ups or view clinic administrative screens.

7.3.2. Assign User (Find a User)

Last Name

Enter the Last Name of the user. Up to 50 letters are allowed.

Phone Number

Enter the phone number according to the format: 1 nnn nnn nnnn (1 – area code – number).

You may use spaces, periods, plus signs, parentheses and dashes.

7.3.3. Assign User (Search Results)

Assign

Select one or more users from the list by clicking the checkbox, then click the Assign button to assign the users to this clinic.

Assign User(s) and Find Another

Saves this user to this clinic and takes you to the Add User page to find another user.

Assign User(s) and Go to List

Saves this user to this clinic and takes you to the user list for this clinic.

7.4. Automatic Patient Deletion

The personal data from patients that are no longer followed remotely by your healthcare facility need to be deleted from the SMARTVIEW Remote monitoring Software.

Deleting a patient can be done by a clinic Administrator in the Patient profile page. Go to PATIENTS > "Patient Profile" to find instructions.

Otherwise SMARTVIEW Remote monitoring Software will perform automatically patient deletion. When no remote monitoring transmission from patient is received after a long inactivity period, the process of automatic deletion begins:

• A first notification is sent to inform that the patient will be deleted soon: six months before the end of the inactivity period
• A second notification is sent to inform that the patient will be deleted soon: three months before the end of the inactivity period
• The patient deletion is performed automatically when reaching the end of the activity period.

The notifications are sent to all the active clinic administrators.

The inactivity period for automatic patient deletion is 10 years.