6.2.1. Patient Profile

Click on path: PATIENTS (All Patients) > Patient Name

The Patient Profile page provides quick access to all information regarding a patient. Select this patient profile page to update patient information.

To view explanations of the other tabs available in the patient profile, select from the following links:

• Active Transmission
• Transmission History
• Alert Settings
• Follow Up Schedule
• Unavailable Dates

6.2.1.1. Patient Information

*First Name

Required field. Enter the patient's first name. Up to 50 characters are allowed.

*Last Name

Required field. Enter the patient's last name. Up to 50 characters are allowed.

Sex

The patient's sex

*Date of Birth

Required field. Select the patient's birth date from the pop-up calendar.

Patient ID

You have the option to enter the Patient ID Number that you use in your local records system to allow you to search for the patient as you would on your system.

Admission Date

Read only. The date of the patient profile creation or the date of last transfer (If the patient was transfered from one Clinic to another).

Monitoring Status

Read only. This field indicates if the patient is actively followed or if remote monitoring was interrupted. Possible values are:

• Patient is monitored remotely
• Remote monitoring interrupted: deceased
• Remote monitoring interrupted: explanted
• Remote monitoring interrupted: hospitalized
• Remote monitoring interrupted: monitoring discontinued

Last Monitoring Status Update

Read only. The date of the last time the monitoring status was updated.

6.2.1.2. Device Information

Edit

Click on Edit to make the fields for the device editable. When you save a new device, it will replace this device information on the patient's profile.

Device

Shows the model and type of implanted medical device for this patient.

*Device Serial Number

Shows the device serial number.

*Implant Date

Shows the patient's implant date for this device.

Home Monitor Serial No. (SMARTVIEW™)

When the patient’s implanted device is paired with a monitoring device installed in their home, this field displays the monitoring device serial number. This number is retrieved from the monitoring device after the monitoring device and the implanted device are paired. This pairing is automatic and you cannot modify the monitoring device serial number.

For patients with implanted devices allowing wireless communication, once a monitor is paired, the following additional information is provided:

Last Monitor Connection Date

Shows the date of last occurrence of a connection of the monitor to the back-office (website).

Last Device Communication Date

Shows the date of last known occurrence of a communication between the implanted device and the monitor.

Last SMS Sent Date

Shows the date of last SMS sent to the patient.

Support ID

For SmartView Connect App Mobile only. Shows the ID for assistance that is allocated automatically by the App during the installation. This ID can be communicated to SMARTVIEW™ Help Desk for troubleshooting.

Phone Type

For SmartView Connect App Mobile only. Shows the type of phone used by the patient.

Possible values are:

• Android
• iOS

Phone Model

For SmartView Connect App Mobile only. Shows the phone model used by the patient. It typically begins with the Brand of the smartphone followed by a proprietary model name and number.

6.2.1.3. Contact Information

*Address

Enter up to three lines of text (128 character limit).

*Country

Select the patient's country from the drop-down menu.

*State/Province

Select the patient's state or province from the drop-down menu.

*City

Enter up to 30 characters.

*Zip/Postal Code

Enter the patient's zip/postal code up to 10 numbers.

*Phone Number

Enter the phone number according to the following format. Format: 1 nnn nnn nnnn (1 – area code – number). You may use spaces, periods, plus signs, parentheses and dashes.

*Cell phone number

Enter the cell phone number. You may use spaces, periods, plus signs, parentheses and dashes.

Email:

Enter the email address for this patient. Up to 256 characters are allowed. You may use "@" and "." along with letters and numbers.

6.2.1.4. Alternate Contacts

Enter additional phone numbers for relatives and friends you may contact for this patient.

Select the type of contact: Spouse, Parent, Sibling, Friend

6.2.1.5. Physician Information

Edit

Click on the Edit link to make the fields for physician and referral editable.

Primary Physician

Shows the primary physician for this patient along with their phone number.

Add Referral Physician:

Shows a (single or a list) referral physician for this patient along with their phone number.

You may add more than one referral by clicking the Add Referral button.

6.2.1.6. Comments

Enter or modify comments about this patient's condition and treatment. Up to 500 characters are allowed.

6.2.1.7. Actions

Transfer Patient

Clicking Transfer Patient will take you to the first step of the patient transfer process to review the patient’s information before selecting a clinic.

Cancel

Clicking Cancel will revert back to the patient profile page without saving any changes.

Save Changes

Clicking Save Changes will save the patient record.

Delete Patient

Delete Patient is to be selected when you want to definitively remove the patient from the MicroPort SMARTVIEW™ remote monitoring solution. This functionality is only available to users with a Clinic Administrator role.

Clicking Delete Patient will open a new page to delete all patient information and transmissions from the SMARTVIEW™ remote monitoring solution.

Stop Monitoring

When patient monitoring is no longer possible or does not make sense any more from clinical perspective, remote monitoring can be interrupted by clicking on "Stop Monitoring".

6.2.1.7.1. Delete Patient Page

Delete patient will permanently delete the patient from the MicroPort SMARTVIEW™ remote monitoring solution. All patient data, including patient profile and transmissions will be permanently erased and cannot be restored by any means.

Software disposal can be done by MicroPort CRM remotely.

Delete Patient Request

Select the reason to permanently delete the patient. Deleting a patient is usually the consequence of a patient no longer being monitored remotely, or following the request of a patient that his/her personal data be removed from the database.

In the latter case, the checkbox “written request received” is activated. Select this checkbox to confirm the patient formally requested the permanent removal of his/her personal data from MicroPort SMARTVIEW™ web servers.

After confirmation of the patient delete, all transmissions associated with this patient will be erased, as well as all other information related to this patient. Select the checkbox “Patient reports have already been downloaded” to confirm that the transmissions are archived outside of the SMARTVIEW™ remote monitoring solution and therefore can be deleted from SMARTVIEW™ servers.

Patient Information

Enter the patient name, date of birth and serial number of the implantable device. SMARTVIEW™ crosschecks this information before deleting the patient data.

Actions

Cancel: the patient delete process is aborted and cancelled. The user returns to the patient profile page.

Delete Patient: A confirmation message is displayed. If you select “Yes, delete”, all information related to this patient is definitively and irrevocably deleted from SMARTVIEW™ databases.

6.2.1.8. Stop Monitoring

After stopping the monitoring, scheduled dates for follow-ups that might have been defined in "Follow Up Schedule" are canceled and pairing with patient's transmitter is disabled. If needed, it is always possible to restart remote monitoring afterwards: a transmitter needs to be paired to follow the patient, in the same way remote monitoring was started initially.

Click on "Stop Monitoring" to interrupt monitoring. A confirmation window appears where it's possible to indicate the reason of the interruption:

• Remote monitoring interrupted: deceased
• Remote monitoring interrupted: explanted
• Remote monitoring interrupted: hospitalized
• Remote monitoring interrupted: monitoring discontinued

Click on "Confirm" to confirm the change of monitoring. Another confirmation window appears. Click on "OK" to proceed.

When completed, the Monitoring Status and Last Monitoring Status Update fields are updated in the Patient Profile, to record the reason and the date of this change in patient monitoring.